Support Center & FAQ
Tiendaan.Com takes pride in its secure, convenient online shopping experience, where you can buy the best-quality Ilocano Products at
competitive prices. At Tiendan.Com, we offer you a seamless online shopping
experience.
Shipping
& Delivery
To track your orders, you can check out your profile order history to know the status under which your purchase goes through.
After you have successfully placed and paid your order, Tiendaan.Com will conduct a verification process and update you as soon as possible via ORDER HISTORY.
After successful verification (time frame: within 24 - 48 hours after ordered date), you can expect to receive your order within the following time frame:
- In Region 1 Areas: 2 – 7 calendar days (except Sundays and holidays)
- In Outside Region 1 Areas: 5 – 12 calendar days (except Sundays and holidays)
Returns
& Refunds
We currently have a limited return and refund policy. View RETURN AND REFUND POLICY
Orders
& Payment
You can
now place an order and pay for your product choice through our easy-access
payment methods using your credit card, debit card, paypal or via offline
payments (bank deposit via eastwest bank, BPI, BDO; Cebuana Lhuilier Pera
Padala, ML Kwarta Padala, Western Union Money Transfer, LBC Remit Express,
Globe GCash). You can check out our simple “Shop -Checkout- Submit” process so
you can avail our products in the most convenient way whether you are getting a
single purchase or bulk orders.
Products
on Tiendaan.Com
Most of
the products that are sold here can be accessed through and easy-to-use
interface that can be seen whether via desktop, tablet or mobile. Aside from
the reliable hundreds of Ilocano brands we are partnered with, you can also
check out our very own retail items that are “Sold and Fulfilled in Tiendaan.Com”
These items are all sold at best prices. With the products perfectly grouped
into categories, you can now search for the product that suits your interests
and needs best, together with their price lists and product features.
Vouchers
& Promotions
Tiendaan.Com
houses the most amazing deals when purchasing products. Here, you will find big
discounts and promos so you can get the perfect product in the most affordable
ways possible. In order to avail these goods, we’ve narrowed down the easy
process of using our vouchers and promotions that are compatible with the
various payment options available. You may subscribe to our Newsletter so you
can be among the first ones to know about the new arrivals, latest promotions,
and to allow you to enjoy our exclusive voucher offers. Through this, you can
be sure that each purchase is nothing but a budget-friendly one.
Your
Account
To aid
you in placing your order and availing discounts, promos, and exclusive offers,
you are required to make an account in the Tiendaan.Com Platform so you can
participate in a seamless transaction. Signing up and managing your account is very
easy and possible through the user-friendly interface and features you can use.
So start now and experience effortless shopping!
Contact Tiendan.Com
You may get in touch with us through our official social media accounts or you can leave us a message here in our website so we can get an insight on your reviews and feedbacks. If you believe you have what it takes to be a part of Tiendaan.Com online retail partner, contact Ms. Catherin A. Alviar at 0935-522-0144 .
